Windsor Photo and Video Co. ("we", "us", "our") is a photography and videography studio based in Windsor, Ontario. This policy explains what personal information we collect through this website, why we collect it, and how we handle it. We are committed to protecting your privacy in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

When you contact us through the enquiry form on this website, we collect the information you choose to provide, which may include:

Your name
Your email address
Your phone number (if you provide it)
The type of service you are enquiring about
Your event date
Any details you include in your message

We do not collect payment information through this website. We do not knowingly collect information from anyone under the age of majority in Ontario.

How we use it

We use the information you provide only to:

Respond to your enquiry and confirm availability
Discuss and arrange photography or videography services
Communicate with you about a booking you have made

We do not sell, rent or trade your personal information to anyone. We do not use it for advertising to third parties.

How it is stored and shared

Enquiries submitted through the form are sent to our business email inbox. Your information is kept only as long as needed to respond to you and to manage any resulting booking, after which it is deleted or retained as required for our records.

We may share information with service providers who help us operate our business (for example, our website host or email provider) only to the extent needed to provide those services. These providers are expected to protect your information and use it only for the purpose we engage them for.

We may disclose information if required to do so by law.

Cookies and website data

This website uses only the technical data necessary for the site to function. If we introduce analytics or other tracking in the future, this policy will be updated to reflect that.

Photographs and your images

Any use of photographs or video from a booking — for example on our website, portfolio or social media — is governed by the separate service agreement you sign when you book, not by this website privacy policy. We will always confirm image usage with you as part of that agreement.

Your rights

You may ask us at any time to see the personal information we hold about you, to correct it, or to delete it. To make a request, contact us using the details below and we will respond within a reasonable time.

Contact us

If you have any questions about this policy or how we handle your information, please reach out:

Windsor Photo and Video Co.
Windsor, Ontario
Email: info@windsorphotovideo.ca
Phone: (226) 946-8312

This policy may be updated from time to time. The date at the top reflects the most recent revision.

Privacy Policy · Windsor Photo and Video Co. Your privacy